Home > FAQs

What does “natural” mean?

The word “natural” means that ingredients have not been chemically altered from their natural state. It also means nothing has been removed, except for water, and nothing has been added.

Is there a difference between organic and natural?

Yes, although many people – and even companies – don’t know the difference. Organic means that something was grown without using chemicals or pesticides. For example, you can buy organic apples that were never sprayed with pesticides or chemicals. These are organic. Natural refers to the manufacturing process (after it’s grown) and means that the ingredient wasn’t chemically altered.

Is your product tested on animals?

Absolutely not. We instead employ quality assurance and human volunteers to test our product and make sure only the highest quality is achieved and maintained.

Is your product vegan-friendly?

We do not hold a vegan standard. However, we do offer full ingredient lists on our product labels, as well as on the WRINKLESSCREAM website.

Is your product hypoallergenic?

Yes, it is. With that said, though, hypoallergenic simply means that something is relatively unlikely to cause an allergic reaction. It does not mean it won’t. Since WRINKLESSCREAM uses all natural ingredients, they are extremely gentle even on the most sensitive of skin and unlikely to cause a reaction. However, it’s possible for you to be allergic to anything, whether it’s natural or synthetic. You could also develop an allergy to something over time.

What is in your product?

The combination of Carrot Seed Oil, Winter Cherry Extract, Brahmi, Aloe Vera, Sesame Seed Oil, Turmeric, Cinnamon, Mustard Seed, Ginger & Honey, Clove Oil, Saffron, Cardamom Oil, Pearl, and Camphor blend together to give you the secret to younger looking skin.

How long before I notice positive effects on my skin after using your products?

We are all individuals, and we all have different skin types, complexions. However, when you use WRINKLESSCREAM as recommended, as part of your daily regimen, you should start seeing improvements in your skin almost immediately, but typically within 3-4 weeks to see best results.

Are the results permanent?

As long as you continue to use WRINKLESSCREAM as directed, your results will be permanent. However, should you discontinue use, your skin will start to age once again.

Who is Aloe Vella?

Aloe Vella is manufactured, distributed, and sold by Ojas Enterprises LLC, based in Newburgh, New York. We manufacture all of our products and provide unique, top-shelf formulations to our customers. You will not find our products anywhere else under any other name. We’ve been in the all-natural, organic business for over twenty years in overseas markets. Although the Aloe Vella brand is new, our experience insures you receive the very highest quality, organic skin and hair care products on the market today.

How can I contact you?

You can email us at info@wrinklesscream.com or call us at 866-855-9006 or 800-564-1623. You may reach us by mail at:

Ojas Enterprises LLC
87 Taft Avenue,
Newburgh, NY 12550

What methods of payment do you accept?

We accept Visa, MasterCard, American Express, and Discover. All payments are processed through a major credit card processor.

Is my credit card information protected and safe when I use it on your website?

Your credit card information is never stored on our site. Our credit card processors use secure processing methods that prevent fraud and information theft. Your information is encrypted, and it’s never revealed to anyone, not even us.

What if I don’t have a credit card and I want to order your products?

We are happy to accept other forms of payment such as money orders, cashier’s or personal checks. Contact us at 866-855-9006 or 800-564-1623, and we’ll make arrangements with you.

Will I be charged sales tax?

Residents of New York State will be charged sales tax at the current rate.

What methods of shipping do you offer?

We offer several methods of shipping for you to choose from. You can specify the method you want to use when you place your order. These methods include: U.S. Postal Service Priority Mail, UPS 2nd Day, and UPS 3rd Day

How long will it take for me to receive my order?

If you choose standard shipping (U.S. Postal Service Priority Mail) , you should receive your order within 3-5 business days. If you’d like to receive your order quicker, you can choose an expedited shipping method, but the shipping costs will be higher.

Are there any hidden costs associated with shipping?

You will be shown your exact charges before you pay for your order.

How much does shipping cost?

USPS Priority Mail: $6.95
UPS 2 Day: $21.99
UPS 3 Day: $16.99

How do I track my order once it’s placed?

You will receive an email confirmation once your order is shipped. This email will contain tracking information. You then go to shipper's website and enter the tracking number to verify the status of your package.

Do you offer worldwide shipping? I live overseas, but I’d like to order your products.

We ship worldwide to wherever you live. Please contact us at info@wrinklesscream.com for shipping rates to your country before placing your order or call 866-855-9006 or 800-564-1623.

What is your return policy?

WRINKLESSCREAM wants you to love our product. That’s why we offer all new customers our 30 day money back guarantee. If our product falls short of your expectations or you’re simply not happy with it, send back the unused portion for a prompt refund (minus shipping and handling). Please review our Return Policy for exact details.

What happens if I receive a damaged package from you?

Our strict quality assurance policies insure you that the product you receive will be free from defects, and your order will be correct. However, mistakes do happen. If you receive a product that was damaged during shipping, we will work with you to file a claim with the shipper, then reship the product to you. Please see our Return Policy for more details.

What is your privacy policy?

We respect your privacy. For that reason, any information you provide to us is confidential. We will not rent, sell, or trade your personal information to any outside source or third party. For more detailed information, please read our Privacy Policy.

What if I want to cancel my order after I’ve already submitted my credit card information?

Cancellations will be granted only if your order hasn't been shipped out yet. If you need to cancel your order, Contact Us or call 866-855-9006 or 800-564-1623 to see the status of your order

Are there benefits to using Aloe Vella’s natural and organic product, WRINKLESSCREAM?

Of course. A lot of the chemical based skin care products you may be using right now contain chemicals and toxins that are carcinogens – or that are shown to cause cancer. Our product is natural and organic. It can make your skin healthy and beautiful, and you don’t have to worry about the life threatening side effects down the road because our product contains ingredients straight from nature – not a lab.

Besides being an all-natural product with no harmful chemicals, WRINKLESSCREAM works to:

- Fade wrinkles and fine lines
- Improve skin quality
- Promote growth of new skin cells
- Protect against damage

Home | FAQs | Privacy Policy | Terms and Conditions | Contact Us | Guarantee | Ingredients | Site Map | Articles

Note: This product has not been evaluated by the Food and Drug Administration (FDA).This product is not intended to diagnose, treat, cure or prevent any disease. Models are used to protect the privacy of our customers. Results may vary. Copyright © 2017 Ojas Enterprises,LLC. 87 Taft Avenue, Newburgh, NY 12550

You may have reached this site through a third-party affiliate. wrinklesscream.com does not support, nor is responsible for, any claims, testimonials, prices, or other content contained in such third-party sites.